MARINE ONLINE STORE

SailingAid

Discover a full range of marine products for life on the water, from navigation and safety essentials to deck gear, onboard comfort, and everyday boating needs.

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Frequently Asked Questions

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No. You may place an order as a guest or create an account. However, we recommend creating an account to access order history, download invoices, track deliveries more easily, and simplify future purchases.

A sales contract is concluded only after successful payment authorization or receipt of payment. An automatic order confirmation email does not yet constitute acceptance of the order.

Yes, unless otherwise stated.

Available payment methods are displayed during checkout and typically include bank link, card payment, and invoice (prepayment).

We deliver within the European Union to standard street addresses available during checkout.

No. Delivery to marina docks, offshore locations, or PO boxes is not provided.

Currently, deliveries are limited to EU countries. We do not deliver to the Russian Federation, Belarus, or Ukraine.

Yes. If you are a consumer, you have the right to withdraw from the purchase within 14 days of receiving the goods without providing a reason.

You must notify us in writing within 14 days of receiving the goods. The goods must be returned within 14 days after submitting your withdrawal notice.

Consumers may submit complaints regarding non-conforming goods within 2 years from receiving the product.

Warranty does not cover normal wear and tear, improper installation, improper maintenance, misuse, damage caused by external factors, or corrosion resulting from improper care.